Privacy Policy
Last updated: September 16, 2026
TextVantage (the "Service") is operated by Smith Family Enterprises LLC ("TextVantage," "we," "us," or "our"). This Privacy Policy explains what information we collect when you use TextVantage, how we use it, and the choices you have. By joining our waitlist, creating an account, or texting with TextVantage, you agree to the practices described here.
Information we collect
- Contact information: your name, email address, and mobile phone number, provided when you join the waitlist or create an account.
- Journal content: the text messages you send us in reply to our daily question, and any entries you write directly in the web dashboard.
- AI-generated insights: mood ratings, thematic tags, and short reflections our systems generate from your journal content, for your own dashboard.
- Preferences: your timezone, chosen send time, and SMS opt-in status.
- Billing information: if you subscribe to TextVantage Pro, payment is processed by Stripe, Inc. We receive your subscription status but never your full card number.
- Usage and message metadata: delivery status, timestamps, and log records of messages sent and received, used to operate and troubleshoot the Service.
How we use your information
- To deliver the core Service: sending your daily question by text and saving your replies as private journal entries.
- To generate the mood, tag, and reflection insights shown on your personal dashboard.
- To send you the confirmation text you receive when you join our waitlist or opt in to daily texts, and to respond to keywords like STOP, START, and HELP.
- To process payment for TextVantage Pro, through Stripe.
- To provide customer support and respond to your requests.
- To maintain the security, reliability, and performance of the Service.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not use your phone number or journal content to serve you ads, and we do not provide it to data brokers.
Who we share information with
We share information only with the service providers that operate TextVantage on our behalf, under contracts that limit their use of your data to providing that service:
- Twilio, Inc. — to send and receive the SMS messages that power the Service.
- Supabase, Inc. — to store your account, journal entries, and message records.
- Stripe, Inc. — to process subscription payments.
- Our AI processing provider — to generate mood, tag, and reflection insights from your entries.
We may also disclose information if required by law, or to protect the rights, property, or safety of TextVantage, our users, or others.
Your choices
- Reply STOP to any TextVantage text to immediately unsubscribe from SMS messages. Reply START to resume, or HELP for help.
- You can update your phone number, timezone, send time, and SMS opt-in status anytime from your dashboard's Settings page.
- You can request a copy of, or the deletion of, your data by contacting us at the email below.
- You can cancel your paid subscription at any time from your billing settings.
Data retention and security
We retain your journal entries and account information for as long as your account is active, or as needed to provide the Service. We use industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest with our infrastructure providers.
Children's privacy
TextVantage is intended for users who are 18 years of age or older. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on this page.
Contact us
Questions about this Privacy Policy or your data? Email us at hello@textvantage.co.